Frequently Asked Questions
10% off orders over €200.00
15% off orders over €400.00
17.5% off orders over €600.00
20% off orders over €800.00
21% off orders over €1500.00
22% off orders over €3000.
23% off orders over €5000.00
24% off orders over €10000.00
25% off orders over €20000.00
Contact us on orders over €30000.00
These discounts will automatically be applied to your cart.
Please note that up to one discount can be used per order. The highest discount applies. Discounts do not apply to discounted products and brands. Clothing is EXCLUDED from our volume based discounts.
If you did not receive an order confirmation despite all details being correct then please contact our customer service through email@example.com. We will contact you as soon as possible.
Flat shipping rates for the Netherlands are €6,95. Orders from €100,00 (excl VAT) and upwards, will ship free of charge.
Orders from €150,00 (excl VAT) and upwards ship to Belgium, Luxembourg and Germany free of charge.
Please note that transit times vary per country. Please consult the site of the carrier listed in the Track and Trace link to get an up to date ETA.
- the package needs to have sufficient postage;
- products may only be returned within 14 days of receipt;
- package contains a copy of your order confirmation, a returns form and a clear description of the complaint.
-items should be returned in their original condition.
Complaints regarding manufacturing defects that we are not informed of within 48 hours after receipt will no longer be accepted Therefore please always thoroughly check your order upon receipt.
Return items that do not comply with the above will be refused and returned to sender with postage due. Please note that sale items are excluded from the return policy.
- personal details;
- order number;
- product number;
- reason for return.
We will contact you as soon as possible after receipt of the return shipment.