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About Customized

The preparation time for customized products is approximately 20-25 business days. For bulk or special quantity orders, please contact our customer service team for further assistance.
Customized items cannot be returned or refunded once production is completed.

About Shipping

Orders on Yehwang are always shipped directly from our global factory via Yuntu, utilizing air small parcel express. Expect 10-15 business days for international delivery. Please note that processing times may be slightly longer during weekends and public holidays. Thank you for your understanding.

About Returns

All sales are final, and we do not accept returns or exchanges for non-quality-related reasons, such as change of mind or personal preference. If you receive a damaged or defective item, please notify us within 7 days of delivery. Click Learn More for full details.

About Tax

Factory direct all products are tax-free(Yehwang Transfer excluded), giving you more savings with every purchase.