Frequently Asked Questions
Through pre-orders it is possible to reserve certain products. These are products that have already been re-ordered by us and are on their way to our warehouse. Pre-orders must always be paid in advance.
For every order € 50,00 excl. VAT is the minimum value per order. This also includes pre-orders and special pre-orders.
- 10% off orders over €200.00
- 12% off orders over €400.00
- 15% off orders over €800.00
- 17% off orders over €1000.00
- 20% off orders over €3000.00
- 21% off orders over €5000.00
- 22% off orders over €10000.00
- Please contact us on orders over €20,000.00
It is not possible to cancel finalized orders. Items in your confirmed order cannot be exchanged nor can items be added to a finalized order. Any additions to your order need to be placed on a separate order.
Discounts
linked to holidays that are applicable to all of our customers are
automatically applied to your shopping cart. (For example Black Friday, Daily
Deals and Yehwang Day). Personal vouchers and discount codes can be added to
your shopping cart at the last step during checkout. This is done at the same
page where delivery and invoice addresses are selected.