The preparation time for customized products is approximately 20-25 business days. For bulk or special quantity orders, please contact our customer service team for further assistance. Customized items cannot be returned or refunded once production is completed.
About Shipping:
Orders on Yehwang are always shipped via PostNL and DHL Worldwide. Typically, weekday orders are processed within 1-2 days and shipping within 3-7 days, weekend orders will take slightly longer processing & shipping times. Receiving time = Processing time + Shipping time Free shipping over €100 in NL/BE/LU/DE, Free shipping over €200 in the other EU countries: Learn More
About Return:
We accept returns within 7 days after receiving the order, but some conditions need to be met Learn More
About Tax:
Customers in Netherlands always need to pay VAT for their orders. Customers from EU countries need to pay taxes on the checkout page unless a VAT tax number is provided. Customers from non-EU countries do not need to pay taxes on the checkout page.
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